Emergency - we are out of data

We have a 30 gigabyte phone data plan. There is also a roll over feature (limited to the unused data from one month) raising the total we had available until the 17th to 43 gigs. This has to cover our two phones and our mifi (a mobile hotspot we can turn on an access simultaneously from multiple devices). Our normal monthly utilization is about 10 gigs, but we purchase the larger plan because a couple times a year (like now) we travel and need more capacity.

I looked last night and we had used 26 gigs which should have allowed 17 gigs to get us to the 17th. Somehow after going to sleep last night we used everything we had left. Exactly how this happened is unclear. Possibly, we were watching our sling box before going to bed (a device that streams our television from our Minnesota residence) and turning off the television did not stop the feed. First world problem.

Cindy is on her phone and she trying to get a plan B in place. She had an acceptable deal, but then the line went dead and the next representative was unable to accept the original plan. This seems to happen frequently. I am guessing ATT has an "I screwed up button" the reps use when talking with customers.

I may have to go to McDonalds to continue posting. McDonalds does have decent coffee and now offers egg McMuffins all day long. Could be worse.

It turns out that ATT has no reasonable plan B. There is an unlimited plan (throttled) for the phones, but then you are not allowed to use your phone as a hot spot. Not acceptable. Looks like we will be paying $15 a gig for the next week.

This post cost 30 cents.

[Rockport, TX]